As you are aware, our office doors have been open for a couple of weeks. With a mix of excitement and caution, patients and staff worked amazingly well to make this new transition as nice a process as could be hoped for. The policy that we have implemented has really helped and we have heard from numerous patients that, although masks are not the most comfortable, the office policies seem to be a nice comfort for their thoughts towards safety.
I just wanted to take this opportunity to thank every patient that has trusted our judgement and allowed us to continue with their management of their ocular health. In discussions with Dr. Hewitt, we have both noticed how it has been nice just to get back to seeing patients again. Everyone has been great at remembering their masks and have really jumped into adding to their health by embracing retinal imaging, as it is an additional tool to help monitor any changes or concerns in potential ocular disease. (I really do want to add the imaging has been a great value, especially with the amount of fogging from masks).
Another theme that we have heard and appreciated was the level of attention that they are discovering with our team in the frame and lens selection process. Despite all the PPE, shields, and partitions, laughter can still be heard, so I hope it means we're still having fun! We really hope that you feel our smiles through the masks from the time we connect to book your appointment, being greeted by Kim, to the comfort that you have the right frame and lens selection with Annika or Cheri. (Quick aside for lens selection, if you hate the fogging while wearing a mask, get the Opti-fog coating. You will thank me).
Talking to my vision therapists and seeing some of the changes over the COVID-19 closure, our patients that continued with remote therapy showed some great changes. What was even more interesting was some of the similarities in our VO star measurements with many of our patients. It has been really comforting and exciting hearing from parents the changes that they have seen and also nice to hear from so many parents that they have a better appreciation for the goals of vision therapy as they got to see first hand some of their child's frustrations with the school-work being done at home. We will all get there! Alana and Tessa cannot stop smiling at how quick some improvements are showing since coming back to in-office therapy. We have added an additional layer of coherence for many of our vision therapy patients and it seems to really help with staying in the moment. Great job everyone!
One last thing, with our city moving on to phase 2, we are allowed one more step towards "normal." What I have experienced is very interesting. Because of personal distancing, we have implemented wearing of masks and spacing out exams to limit the number of patients in our office at any one time. As you also know, everything from buying glasses to a frame repair, now requires an appointment. The first concern that I had with limiting the number of exams was would we see enough patients to ensure we can continue to keep the doors open. Most of our patients have seemed to really appreciate the "buy local" concept, and admittedly, we all need our community's help in this. However, because of the limited amount of patients that we can now see in a given day, I have discovered this as an opportunity to really enjoy the time and interaction with each patient. It has really been fun, in spite of the exhaustion from wearing a mask.
So, thank you to the members of the team that work so hard and tirelessly. Thank you to all of our patients that have made this re-start as pleasant as we could expect. Thank you for supporting us.
Dr. Hansel M Huang, OD, FCOVD
Executive Board of Vision Therapy Canada (VTC)
Director Trustee/Executive Board of Optometric Extension Program Foundation (OEPF)
Dr. Huang has been practicing in Windsor, Ontario, since 2006, and treats patients from the surrounding area.
He graduated from the NOVA Southeastern University College of Optometry in Florida in 2005, and continues to maintain and improve his educational background in order to provide the best ocular care for patients in Windsor and the surrounding communities.
He has also created a Vision Training Clinic and has given more attention to this growing area are he recognizes the need to helps all patients improve their daily visual needs through visual training exercises at their office. He completed the Optometric Extension Program Foundation (OEPF) core Vision Therapy Program and their Aquired/Traumatic Brain Injury Course with Dr. Paul Harris and additionally with Dr. Charles Shidlofsky. He has completed advanced syntonics training with Dr. Stefan Collier (SON 1, 2, 3, and Local/Focal Courses) and completed a Primitive Reflex training with Dr. Carloline Hurst.
He is a Board Certified Fellow of the College of Optometrists in Vision Development.
He has seen how profoundly vision therapy has changed the lives of so many of his patients, but he also recognizes how much he has learned from the journey itself. Because of this, he has always wanted to give back to the vision therapy community. He is currently serving on the Executive Board of Directors for Vision Therapy Canada. Also, Dr. Huang is also serving concurrently on the Board of Directors for OEPF.
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